Your Trust, Our Foundation

When you request a quote or contact SparkleProTeam, we collect essential information to deliver accurate pricing and schedule our teams effectively. This typically includes your name, email address, phone number, and property address in Cebu City. For residential services, we may note specific details like square footage or pet presence to ensure the right crew and equipment are dispatched.

For commercial clients, we may collect additional business details such as operating hours and specific access protocols. This data allows us to respect your workflow and minimize disruption. We do not collect sensitive personal data beyond what is strictly necessary to perform the service. Every piece of information is handled with the same care we bring to cleaning your space.

Your data is used exclusively to coordinate service delivery, process inquiries, and improve our customer experience. We never sell, rent, or trade your personal information to third parties. Communication regarding your booking is handled through secure channels, and our internal teams access data on a strict need-to-know basis.

We employ industry-standard digital security measures to protect against unauthorized access, alteration, or disclosure. While no online system is 100% invulnerable, our protocols are maintained to high standards, ensuring your trust is well-placed. If you have questions about a specific data point, our team is ready to assist.

You have full control over your data. At any time, you may request to view the information we hold about you, correct inaccuracies, or request deletion from our active systems. We honor these requests promptly and provide confirmation once processed.

To make a request, simply use our contact form or email us directly at [email protected]. We may need to verify your identity to protect your privacy, but we aim to make this process as frictionless as possible.